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Technical Support

 
  SignalChem places a great deal of value in its customers and an emphasis on delivering high quality products. Thus, customer satisfaction is of utmost importance to us.

Should you have a general inquiry about our products or services, we would be pleased to hear from you.

Please feel free to contact us via our Online Support Form or via Phone or Email.
Phone: 1-866-9-KINASE (54-6273) or 1-604-232-4600
Email: support@signalchem.com
 
     
 
account How do I change my account email and/or password associated with my account?

Your account username, password and/or email address associated with your account can be changed by filling out the Online Support form with subject line "Account Recovery" and our technical support agents will get back to you as soon as possible.
emailing list How do I subscribe/unsubscribe from SignalChem's Emailing list?

To subscribe to our e-mailing list simply scroll to the bottom of the page and type in your email to receive monthly emails regarding new products launches and featured services. You can also support@signalchem.com and will manually add you to our e-mailing list.

To un-subscribe from our e-mailing list; go to one of the e-mails your received from us, all our e-mails contain a link at the bottom titled “Unsubscribe Me”, and click it. Moreover, you can forward a copy of the unwanted e-mail to support@signalchem.com with the subject line “Unsubscribe from e-mailing list” and we will promptly discontinue your e-mail subscription.
technical protocol What is the technical protocol for my product?

All technical product protocols are available to anyone who requests them. We ask you to contact us directly by sending us an email direct to support@signalchem.com with your product name and order number (if applicable). Our protein experts will get back to your within 1-2 days of your request.
 
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  Still have questions?
Please feel free to contact us via our Online Support Form or via Phone or Email
Tel: 1-866-6-KINASE (1-866-954-6273) or 1-604-232-4600
Email: support@signalchem.com
 
     
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